What we do
Digitalize
queues of all
business sizes
Addresses queueing needs from small businesses to corporates
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Organised Queues
Helps to move away from your unorganised manual queues
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Happy Customers
Save your customers time with better time projections
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Business Credibility
Know your service quality with instant customer ratings
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Business Insights
Provides analytical reports to help improve your business
WHY QTICK
Reasons to
choose us
Create and organise your queues with just your mobile devices, without any additional hardware devices. Enhance your queue by defining your services and counters with customised sessions.
Automate your Appointment & Walk-in queue management with QTick. Provide reminders and notify customers about new offers. Keep them updated in real-time of estimated service start time and change in queue positions.
Simple point of sale system to generate invoice for services offered to customers. Keep track of your income and expenses daily and monthly. Create accounts and associate them to your income expense entries.
Get customer rating and review comments after each service from their dedicated mobile/web app. This helps to get better analyze your services and fine tune servicing to improve your business
Choose your pricing plan with varied queing features that best fits your business type, size and need
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Our
Business Features
list
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Organise Queue's in your palm
- No need of third party system / devices to manage your queue.
- Execute and manage your queues just from your Mobile, Tablets and Web browser using dedicated QTick Host app.
- Manage your sales, income and expenses of your business.
- Windows based Desktop support coming soon.
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Customizable for all Business
- Highly customizable for all business types and varied sizes from macro business to corporate queueing needs.
- Define Services, Services Groups, Counters, Counter Sessions.
- Customizable preferences like can tokens be issues only by host or customers as well, can customers take appointment Online or only via QR Code, set your operating hours, contact phone, location and social page links
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Business Profile Page
- QTick auto generatess SEO Optimized profile to promote business online.
- Business profile showcases services, promotions, review & ratings and your works.
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Appointments
- Create future date booking for your customer.
- QTick allows to book appointments on remote locations like customer place.
- Define which agents accepts appointment, and define appointment slots with in which they can allow appointment
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Walk-In Queues
- Issue token for Walk-in customers in Queue.
- Works seemlessly together with appointment bookings made.
- QTick smartly uses free slots between appointments to maximize time utilization.
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Point Of Sale
- Simplified POS System is integrated nicely with Queue management system to simplyfy front office work
- Bill Generation for Service Provided & Product Sales(Future)
- Payment & Collection tracking against Cash or Bank Accounts
- Income & Expense management against defined accounts.
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Business Insights
- Track and enhance your business with data driven analytical reports like Business performance analysis report, Customer footfall analysis report, Inbound new customer report, Queuing staff work analysis report and custom reports based on user request.
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Feedback & Ratings
- Aggregated rating helps to tune your business for the customer's taste.
- Reply to your customer feedback.
- Customisable rating and feedback screens for individual business (Coming Soon).
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Team Management
- Create team members and assign predefined roles like agents to handle service operations, agent admins to handle front office and operate counters on behalf of other agents
- Assign co-host to delegate tasks and responsibilities to manage queues.
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Customer Management System
- Keep track of your customers details and service history
- Know about your repeating customers and customers whom you are potentially loosing.
- Remind them about upcoming offers, appointments.
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